Brand protection for payments and money transfer companies

Brand protection for payments and money transfer companies

ChainPatrol is a fully managed brand protection service for payment apps, money transfer and remittance companies. Your customers send money on your name, and so do scammers. We find the fake support numbers, refund scams and cloned payment pages using your brand, block the malicious websites and phishing links, and take them down.

ChainPatrol is a fully managed brand protection service for payment apps, money transfer and remittance companies. Your customers send money on your name, and so do scammers. We find the fake support numbers, refund scams and cloned payment pages using your brand, block the malicious websites and phishing links, and take them down.

acme-pay-refund.com
acme-pay-refund.com
Impersonation match · 98%
acme-pay-refund.com
A
Acme Pay
Password
••••••••
Takedown filed
acme-pay-refund.com
Registrar identified
Evidence attached
TODO
IN PROGRESS
COMPLETED
This site has been blocked
Removed · confirmed offline

What targets payment and remittance customers

What targets payment and remittance customers

ThreatHow it reaches customersRelated page
Fake support numbersSearch ads and listings that pose as your helpline and talk customers into transfersHow to take down fake support numbers
Refund and "failed transfer" scamsCloned pages and messages that collect card details to "return" moneyFake domains
Fake agents on WhatsApp and FacebookAccounts posing as your agents, common in remittance corridorsFake Instagram and TikTok accounts
Fake appsCopycat apps that take depositsFake consumer apps
Fake support accountsReplies to complaints that move customers to a message or linkFake support accounts
ThreatHow it reaches customersRelated page
Fake support numbersSearch ads and listings that pose as your helpline and talk customers into transfersHow to take down fake support numbers
Refund and "failed transfer" scamsCloned pages and messages that collect card details to "return" moneyFake domains
Fake agents on WhatsApp and FacebookAccounts posing as your agents, common in remittance corridorsFake Instagram and TikTok accounts
Fake appsCopycat apps that take depositsFake consumer apps
Fake support accountsReplies to complaints that move customers to a message or linkFake support accounts

How ChainPatrol handles it

How ChainPatrol handles it

One service covers every step, so your team reviews results instead of working a queue.

One service covers every step, so your team reviews results instead of working a queue.

01

01

Find

We monitor for impersonation of your brand across websites, social platforms, messaging apps such as Telegram and Discord, app stores and ads.

02

02

Block

Once a malicious website or phishing link is confirmed, it’s flagged in wallets and security integrations within minutes and in browsers typically within 1–2 hours, so customers see a warning while the takedown runs. Blocking applies to web domains and URLs. Fake social profiles and chat accounts are removed through platform takedowns.

03

03

File

We file takedowns with platforms, hosts and registrars on your behalf, with the evidence each one requires.

04

04

Follow up

We follow up with platforms until we’ve confirmed each case has been removed, and escalate and re-file whenever a provider stalls or rejects.

05

Ongoing reporting and visibility

You can follow every case in the ChainPatrol app as it moves. Each month you also get a report of what’s been removed, what’s blocked with a takedown in progress, what’s still live and why, and what’s waiting on your approval.

Latin America and other corridors

Remittance impersonation follows the corridor. WhatsApp and Facebook carry most of it in Latin America, with fake agents and fake rate offers. Coverage is by platform rather than by country, so the same monitoring and takedowns apply wherever your customers are, and reporting routes for each market are handled for you.

Applied to your policy

Detection and takedown rules are set around your legal standard. Assets that use your name, logo or claim official affiliation are pursued. Commentary, community discussion and fan accounts that don’t claim to be you are left alone, so your team isn’t policing your own community. Automation handles high-volume threats at scale. Cases that need judgment, such as fan accounts, staff profiles and cases a provider is stalling on, go to our operations team. Decisions that need you come back to you for a quick approval.

Frequently asked questions

Yes. Numbers are investigated and reported to the carriers and providers that operate them, alongside the ads and pages that promote them.

Yes. Detection covers non-English threats.

We take down the source and help with the routes that matter. See what to do when a customer loses money to an impersonator.

Frequently asked questions

Yes. Numbers are investigated and reported to the carriers and providers that operate them, alongside the ads and pages that promote them.

Yes. Detection covers non-English threats.

We take down the source and help with the routes that matter. See what to do when a customer loses money to an impersonator.

See which fake numbers and pages are using your name

See which fake numbers and pages are using your name

Get a free scan, or book a 30-minute demo.

Get a free scan, or book a 30-minute demo.