Brand protection for neobanks and digital banks

Brand protection for neobanks and digital banks

ChainPatrol is a fully managed brand protection service for neobanks and digital banks. With no branches, your customers meet you through an app, a login page and a support channel, and those are exactly what scammers copy. We find the fakes, block the malicious websites and phishing links, and take them down.

ChainPatrol is a fully managed brand protection service for neobanks and digital banks. With no branches, your customers meet you through an app, a login page and a support channel, and those are exactly what scammers copy. We find the fakes, block the malicious websites and phishing links, and take them down.

acme-bank-login.com
acme-bank-login.com
Impersonation match · 98%
acme-bank-login.com
A
Acme Bank
Password
••••••••
Takedown filed
acme-bank-login.com
Registrar identified
Evidence attached
TODO
IN PROGRESS
COMPLETED
This site has been blocked
Removed · confirmed offline

What targets digital banking customers

What targets digital banking customers

ThreatHow it reaches customersRelated page
One-time-passcode phishingCloned login and verification pages that collect the code your customer just receivedFake domains
Fake support accountsReplies on X, Instagram and Facebook that move customers to a message or linkFake support accounts
Fake support numbersNumbers in ads and listings that pose as your support lineHow to take down fake support numbers
Fake appsCopycat apps outside official storesFake consumer apps
Fake staff on LinkedIn and XProfiles used for job scams and "account manager" approachesEmployee impersonation
Leaked staff credentialsPasswords in breaches that become hijacked official channelsDark web monitoring
ThreatHow it reaches customersRelated page
One-time-passcode phishingCloned login and verification pages that collect the code your customer just receivedFake domains
Fake support accountsReplies on X, Instagram and Facebook that move customers to a message or linkFake support accounts
Fake support numbersNumbers in ads and listings that pose as your support lineHow to take down fake support numbers
Fake appsCopycat apps outside official storesFake consumer apps
Fake staff on LinkedIn and XProfiles used for job scams and "account manager" approachesEmployee impersonation
Leaked staff credentialsPasswords in breaches that become hijacked official channelsDark web monitoring

How ChainPatrol handles it

How ChainPatrol handles it

One service covers every step, so your team reviews results instead of working a queue.

One service covers every step, so your team reviews results instead of working a queue.

01

01

Find

We monitor for impersonation of your brand across websites, social platforms, messaging apps such as Telegram and Discord, app stores and ads.

02

02

Block

Once a malicious website or phishing link is confirmed, it’s flagged in wallets and security integrations within minutes and in browsers typically within 1–2 hours, so customers see a warning while the takedown runs. Blocking applies to web domains and URLs. Fake social profiles and chat accounts are removed through platform takedowns.

03

03

File

We file takedowns with platforms, hosts and registrars on your behalf, with the evidence each one requires.

04

04

Follow up

We follow up with platforms until we’ve confirmed each case has been removed, and escalate and re-file whenever a provider stalls or rejects.

05

Ongoing reporting and visibility

You can follow every case in the ChainPatrol app as it moves. Each month you also get a report of what’s been removed, what’s blocked with a takedown in progress, what’s still live and why, and what’s waiting on your approval.

Applied to your policy

Detection and takedown rules are set around your legal standard. Assets that use your name, logo or claim official affiliation are pursued. Commentary, community discussion and fan accounts that don’t claim to be you are left alone, so your team isn’t policing your own community. Automation handles high-volume threats at scale. Cases that need judgment, such as fan accounts, staff profiles and cases a provider is stalling on, go to our operations team. Decisions that need you come back to you for a quick approval.

Frequently asked questions

Once a malicious website or phishing link is confirmed, it's flagged in wallets and security integrations within minutes and in browsers typically within 1–2 hours, so customers see a warning while the takedown runs. Blocking applies to web domains and URLs. Fake social profiles and chat accounts are removed through platform takedowns.

We take down the source and can tag scam wallet addresses for screening. For the response itself, see what to do when a customer loses money to an impersonator.

Yes. Coverage is by platform and channel, not by country, and reporting routes differ by region.

Frequently asked questions

Once a malicious website or phishing link is confirmed, it's flagged in wallets and security integrations within minutes and in browsers typically within 1–2 hours, so customers see a warning while the takedown runs. Blocking applies to web domains and URLs. Fake social profiles and chat accounts are removed through platform takedowns.

We take down the source and can tag scam wallet addresses for screening. For the response itself, see what to do when a customer loses money to an impersonator.

Yes. Coverage is by platform and channel, not by country, and reporting routes differ by region.

See which fakes are targeting your customers

See which fakes are targeting your customers

Get a free scan, or book a 30-minute demo.

Get a free scan, or book a 30-minute demo.