| Employee phishing protection | Customer phishing protection | |
|---|---|---|
| Who it protects | Your staff | Your customers |
| Where it works | Your email gateway and devices | The open web, social platforms, ads, app stores and messaging apps |
| Typical tools | Secure email gateways, DMARC, awareness training | Detection, blocking, takedowns |
| What it can’t do | Reach customers’ inboxes and phones | Filter your staff’s email |
Scam ads
Search and social ads on your brand terms that point to cloned pages. See how to report scam ads.
Messages and groups
Direct messages and groups on Telegram, WhatsApp and other messaging apps.
Lookalike domains
Links to lookalike domains sent by email or text message.
Find
Fake accounts, ads, apps and domains using your brand, across channels and languages.
Block the pages
Once we confirm a malicious website or phishing link, we block it across security integrations, including enterprise DNS filtering, within minutes. Major browsers such as Chrome, Safari and Firefox typically block it within 1–2 hours through Google Safe Browsing, so visitors see a warning while the takedown runs. Blocking applies to web domains and URLs. Fake social profiles and chat accounts are removed through platform takedowns.
Remove the lures
Accounts, ads and apps are filed with each platform under the right policy. We follow up until we’ve confirmed each case has been removed, and refile automatically when a provider stalls.
Help customers check
A verify page listing your official accounts and a pinned message in your communities give customers one place to check. See build a verify page.
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Report
You can follow every case in the ChainPatrol app as it moves. Each month you also get a report of what’s been removed, what’s blocked with a takedown in progress, what’s still live and why, and what’s waiting on your approval.
Frequently asked questions