Find
We monitor for impersonation of your brand across websites, newly registered domains, search ads, Instagram, X, Facebook, Telegram, WhatsApp, official app stores and APK sites.
Block
Once we confirm a phishing or malicious website, we block it across security integrations within minutes. Major browsers such as Chrome, Safari, Edge and Firefox typically block it within 1–2 hours through Google Safe Browsing, so travelers see a warning while the takedown runs. Blocking applies to web domains and URLs. Fake accounts and profiles are removed through platform takedowns.
File
We file takedowns with platforms, hosts and registrars on your behalf, with the evidence each one requires.
Follow up
We follow up with platforms until we’ve confirmed each case has been removed, and escalate and re-file whenever a provider stalls or rejects.
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Ongoing reporting and visibility
You can follow every case in the ChainPatrol app, with a timestamped history of each step, and export case data as CSV or through the API.
How a fake booking reaches your traveler
Most travel scams are a chain of fakes. We work every link of it, not only the website at the end.
01
A fake deal ranks
A sponsored result or post promises a better price under your name.
Where we step in
Ads are reported to the platform.
02
The booking page is a copy
The link leads to a lookalike site that copies your booking flow.
Where we step in
The site is flagged in major browsers.
03
Payment is taken
The traveler pays for a stay or trip that doesn’t exist.
Where we step in
The host and registrar get a takedown with evidence.
04
Fake support steps in
Travelers who ask for help are met by fake support accounts asking for more details.
Where we step in
Impostor accounts are taken down.
Coverage built for travel
The places travelers meet your brand before, during and after a trip.
Booking
Fake booking sites
Lookalike domains that copy your booking flow, prices and branding.
Search
Scam search ads
Sponsored results that push travelers to a copy of your site.
Support
Fake support accounts
Impostor profiles on Instagram, X, Facebook, Telegram and WhatsApp.
Loyalty
Fake points and upgrades
Offers built to collect member logins and points.
Apps
Fake travel apps
Copycat apps on official stores and APK sites.
Partners
Fake company outreach
Lookalike domains and emails used to pose as you to hotels and suppliers.
Applied to your policy
Scope
Set around your legal standard
Anything that uses your name or logo, or claims to be you, is pursued.
Community
Your community is left alone
Commentary, discussion and fan accounts that don’t claim to be you aren’t touched.
Review
Automation plus people
Automation handles volume. Our operations team handles judgment calls, and decisions that need you come back for a quick approval.