INTEGRATION
At a glance
Where it lives
The Intercom conversation sidebar
Set up from
Settings, then Integrations, then Intercom
Direction
From Intercom to ChainPatrol
A report includes
The conversation link, submitter details and attachments
OVERVIEW
What the Intercom integration does
Report from the sidebar
Agents fill in a short form in the conversation sidebar to report a URL, email address, phone number, wallet address or social profile.
Context included
The report includes a link to the Intercom conversation, the submitter’s details and any file attachments from the conversation.
SETUP
How to set it up
Connect Intercom in four steps
Setup
1
Open Integrations
In your dashboard, go to Settings, then Integrations, and find Intercom.
2
Connect
Choose Connect to Intercom.
3
Authorize
Approve ChainPatrol in the Intercom prompt. Your workspace then shows as connected.
4
Report
The ChainPatrol app appears in the conversation sidebar in your Intercom inbox.
GOOD TO KNOW
What to know
Reports only
The app sends reports from Intercom to ChainPatrol. It does not scan, moderate or block links inside chats.
No sync back
Takedown status and resolutions do not update your Intercom tickets.
Frequently asked questions