Find
We monitor for impersonation of your organization across websites, search and social ads, LinkedIn, X, Facebook, Instagram, official app stores and APK sites.
Block
Once we confirm a phishing or malicious website, we block it across security integrations within minutes. Major browsers such as Chrome, Safari, Edge and Firefox typically block it within 1–2 hours through Google Safe Browsing, so patients see a warning while the takedown runs. Blocking applies to web domains and URLs. Fake accounts and profiles are removed through platform takedowns.
File
We file takedowns with platforms, hosts and registrars on your behalf, with the evidence each one requires.
Follow up
We follow up with platforms until we’ve confirmed each case has been removed, and escalate and re-file whenever a provider stalls or rejects.
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Ongoing reporting and visibility
You can follow every case in the ChainPatrol app, with a timestamped history of each step, and export case data as CSV or through the API.
Who scammers pretend to be
Healthcare impersonation follows the places patients already trust: your portal, your pharmacy, your people and your foundation.
Portal
Your patient portal
Fake sign-in and bill-pay pages that collect credentials, insurance details and card payments.
Pharmacy
Your pharmacy
Fake online pharmacies and ads selling medication under your name.
People
Your clinicians and leaders
Fake profiles of doctors, executives and staff used to reach patients, donors and employees.
Foundation
Your foundation
Fake donation pages and profiles that use your foundation’s name.
Protection that stays outside your systems
Everything we do happens on the public web, social platforms, ad networks and app stores.
Scope
Outside your walls
We monitor and remove what impersonates you online. Nothing runs inside your network.
Data
No access to patient data
ChainPatrol doesn’t connect to your EHR or internal systems and doesn’t process patient health information.
Team
Built for lean security teams
Analysts review findings and file takedowns, so your team gets results instead of more alerts.
Applied to your policy
Scope
Set around your legal standard
Anything that uses your name or logo, or claims to be you, is pursued.
Community
Your community is left alone
Commentary, discussion and fan accounts that don’t claim to be you aren’t touched.
Review
Automation plus people
Automation handles volume. Our operations team handles judgment calls, and decisions that need you come back for a quick approval.